Datafeed - Real Time Events

Introduction to Datafeed

Datafeed is a service that transmits encrypted messages that come from the end users to the bot (e.g. service account). The datafeed provides messages and events from all conversations that the user is in. The types of events surfaced in the datafeed can be found in the Real Time Events list.

End of support for /agent/v4/datafeed endpoints (previously known as Datafeed 1.0)

The following endpoints are deprecated and should no longer be used:

• /agent/v4/datafeed/create

• /agent/v4/datafeed/{id}/read

If you are still using these endpoints, please upgrade to the new /agent/v5/datafeeds endpoints, by going through the following migration guide.