Read Datafeed 2

Reads the specified datafeed. The datafeed provides messages and events from all conversations that the user is in. The types of events surfaced in the datafeed can be found in the Real Time Events list.
post
https://youragentURL.symphony.com/agent
/v5/datafeeds/{datafeedId}/read
Read the specified real time message / event stream ("datafeed").

Available on Agent 2.57.0 and above.

The datafeed provides messages and events from all conversations that the user is in. The types of events surfaced in the datafeed can be found in the Real Time Events list. (see definition on top of the file)

Read the specified datafeed.

The ackId sent as parameter can be empty for the first call. In the response an ackId will be sent back and it can be used for the next call: in this way you acknowledge that you have received the events that came with that ackId; datafeed will remove the events associated with that ackId from your queue

Parameters
Path
datafeedId*
string
ID of the datafeed
Header
sessionToken*
string
Session authentication token.
keyManagerToken*
string
Key Manager authentication token.
Body
Example
Schema
{
"ackId": "string",
"updatePresence": true
}
Responses
200: OK
Datafeed successfully read.
400: Bad Request
Bad request.
401: Unauthorized
Unauthorized.
403: Forbidden
Forbidden.
500: Internal Server Error
Internal server error.
📘 ackId
The ackId sent as a parameter can be empty in the first call. In the response, an ackId will be sent back and it can be used for the next call. This way, you acknowledge that you have received the events that came with that ackId and that the datafeed will remove the events associated with that ackId from your queue.
Last modified 2mo ago