📘 External Users Presence VisibilityAny user can see the presence of other users of the same company. For users of a different company, the two users must be connected to see presence.
❗️ Rate LimitGetting an external user’s presence is limited to one call every 5 minutes.
🚧 Roles and PrivilegesCalling this endpoint requires the ADMIN_PRESENCE_UPDATE privilege.
See Bot Permissions for a list of roles and associated privileges.