Get All Presence

Released in 1.47.
Returns the presence of all users in a pod

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All non-inactive users are returned and some inactive users may be included. Any omitted user is inactive.

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Only users with the "User Provisioning" role can call this endpoint

When calling this as an OBO-enabled endpoint, use the OBO User Authenticate token for sessionToken.

The available online status values (presence categories) for users are:

Presence category

Interface icon

External view

Comment

AVAILABLE

Green dot

AVAILABLE

Released in 1.46

AWAY

Yellow clock

AWAY

Released in 1.46

BUSY

Red circle

AWAY

Released in 1.46

ON_THE_PHONE

Red phone

AWAY

Released in 1.46

BE_RIGHT_BACK

Yellow clock

AWAY

Released in 1.47

IN_A_MEETING

Red circle

AWAY

Released in 1.47

OUT_OF_OFFICE

Yellow clock

OFFLINE

Released in 1.47

OFF_WORK

Gray dot

OFFLINE

Released in 1.47

DO_NOT_DISTURB

Red circle

AWAY

Released in 1.52

See Set Presence for a description of the Presence category and External view values for internal and external users.

Visual reference for online status valuesVisual reference for online status values

Visual reference for online status values

Note: It is also possible for Symphony users to have other presence values, which should be handled in your implementation as edge cases.

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